Milbe Terms & Conditions — Full Version in English

Welcome to milbe. These Terms & Conditions ("Terms") form a legal agreement between you as a user of the milbe platform and milbe. By using the milbe website, mobile app, or any related services, you automatically agree to be bound by these Terms.

These Terms are written in plain English so every user in Bangladesh can understand them easily. If any part is unclear, please contact our support team.

Milbe is an online gaming and betting platform built for users in Bangladesh. It offers Sports Betting, Live Casino, fish games, and a range of other gaming options.

By using milbe's services, you confirm that:

• You are at least 18 years old, or the legal age for gaming in your country, whichever is higher
• You are using this platform voluntarily and of your own free will
• You are legally permitted to participate in online gaming in your jurisdiction
• You have read and agreed to all provisions of these Terms

Milbe reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes are published will be considered acceptance of the updated terms.

To register an account with milbe, you must provide accurate and complete information. Accounts created with false information may be closed at any time and any funds held may be forfeited.

• Each individual may register only one account. If multiple accounts are found under the same person, all of them will be closed.
• You must provide your correct name, date of birth, phone number, and payment details during registration.
• Milbe may request a copy of your national ID or passport at any time for identity verification purposes.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• Transferring or selling your account to another person is not allowed.

Deposits and withdrawals on milbe can be made via bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are processed in BDT.

• Your account must be fully verified before any withdrawal can be processed.
• Withdrawals must be made through the same payment method used for the deposit (to prevent money laundering).
• For suspicious transactions, milbe may request additional verification and temporarily place the transaction on hold.
• Using a third-party account for any deposit or withdrawal is strictly prohibited.

Milbe regularly offers various bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before accepting.

• Welcome Bonus: New members may receive a bonus percentage on their first deposit. To withdraw this bonus, the specified wagering requirements must be met.
• Reload Bonus: Existing members will receive regular reload offers. Each offer has its own validity period and terms.
• Cashback: Weekly or monthly cashback offers return a portion of losses under specific terms.
• To withdraw winnings earned with bonus funds, a minimum wagering requirement of 5–30x typically applies.
• Multiple bonuses cannot be combined at the same time unless otherwise specified.
• If bonus abuse or manipulation is proven, the bonus and any associated winnings will be forfeited.

The following rules apply to all bets placed and gaming activities conducted on milbe:

• Once a bet is confirmed, it cannot be changed or cancelled unless a cashout option is available.
• If a bet is accepted due to a technical error before an event begins, milbe reserves the right to void that bet.
• Odds in Sports Betting are subject to change. The odds at the time the bet is confirmed are final.
• If a disconnection occurs during live betting, the bet may be confirmed at the odds available at that moment.
• If match-fixing or manipulation is suspected, the outcome of the relevant bet may be suspended or voided.
• If incorrect odds are displayed due to a technical error, milbe reserves the right to void the affected bets.

Fish Game and other casino games use RNG (Random Number Generator) technology, which is internationally recognized and certified for fairness.

The following activities are strictly prohibited on the milbe platform and will result in permanent account closure:

• Money Laundering: Using the platform for money laundering purposes.
• Manipulation: Attempting to influence outcomes using software, bots, or other technology.
• Bonus Abuse: Creating multiple accounts or providing false information to claim bonuses.
• Account Sharing: Multiple people sharing a single account.
• Fraud: Initiating payment chargebacks or filing false transaction reports.
• Hacking: Attempting unauthorized access to the system.

Milbe takes responsible gaming very seriously. We want our platform to be a source of entertainment for you — not stress.

• You can set your own daily, weekly, or monthly deposit limits at any time.
• You have the option to self-exclude temporarily (7 days to 6 months) or permanently.
• A "cooling-off" period option is available for your account.
• Milbe may reach out proactively if a suspicious gaming pattern is detected.

If you feel you may have a gaming problem, contact our support team without delay. For more information, visit our Responsible Gaming Page View.

Protecting your personal information is a top priority for us. milbe never sells your data to any third party.

• Your information is used solely for service delivery, identity verification, and compliance with legal obligations.
• All data is secured through SSL encryption.
• You can request to view or delete your stored information at any time.

To read our full Privacy Policy, visit our Privacy Policy Page View.

Milbe may temporarily or permanently close an account under the following circumstances:

• Violation of any provision of these Terms
• If evidence of suspicious activity or fraud is found
• Failure to cooperate with identity verification
• For legal or regulatory reasons

To close your account voluntarily, please contact the support team. You will be given the opportunity to withdraw your verified balance before closure, unless the account is being closed due to prohibited activity.

Milbe is not liable for the following:

• Bets or games lost due to internet connection issues
• Issues caused by faults in your device or software
• Delays or errors caused by third-party payment providers
• Force majeure events (natural disasters, war, cyber attacks, etc.)
• Losses resulting from your password or login credentials being compromised

All disputes will first be addressed through mutual discussion. If no resolution is reached, the appropriate legal process will be followed.

Milbe may update these Terms & Conditions at any time. When changes are made:

• The last updated date on this page will be revised accordingly
• For significant changes, you will be notified via email or a platform notification
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

Make it a habit to check this page regularly so you stay up to date with the latest terms and conditions.

If you have any questions or comments about these Terms, please get in touch with us:

• Email: [email protected]
• Live Chat: Click the chat icon on the right side of the platform
• Support Hours: 24 hours, 7 days

Our support team is always ready to assist you. We aim to resolve any disputes or complaints within 7 business days.